The EULA Agreement is included in the WHMCS download package. By installing, copying, or otherwise using WHMCS, you agree to be bound by the terms of the EULA.
All licenses are issued instantly upon receipt of payment. Should your payment turn out to be fraudulent, the license will be suspended and you will be expected to repay the amount and any fees incurred.
Our professional services usually take between 24 & 48 hours for completion but at peak times such as new releases, they may take slightly longer.
We allow owned licenses bought directly from us to be sold and transferred between people. Licenses obtained through a reseller cannot be resold. Before any sale or transfer, the seller should contact us to notify us of the sale. Once a buyer has been found, both the buyer and seller should contact us to arrange the transfer and payment of the $20 transfer fee. A license can only be resold once.
Addons may be transferred between licenses within your own client account but not resold or transferred to other clients.
Refunds are only issued for software failure. Refunds are not issued for server failure/issues, lack of features or if your server does not meet the Software Requirements. Refunds are determined on individual circumstances and only issued once our technical staff determine that WHMCS has a fault causing it to not run on your server. Installation charges are not refundable under any circumstances. Refunds are not available after 1 month from the purchase date.
